New Forum Accounts

When new people register for the forum, they’re added to a queue. We have to manually accept each new account. We used to have a big problem with spam, so we’ve installed some anti-spam measures, but they’re not failsafe. Make sure the account looks real-ish before you accept it. You can run the user’s IP address through a checker to see where they’re located (if the account seems funny) before accepting.

Steps

1. Click the link near the top of the page showing that there’s a new member awaiting approval.

1. You will be prompted to reauthenticate to verify your admin account status.

If the account looks legit:

1. Select the checkbox at the far right next to the account and then, from the With Selected: drop-down list, choose Approve and send email. If there are multiple accounts listed here, you can select them all using the box to the right of the Date Registered column.

1. Click OK on the pop-up that appears asking if you want to approve all users.

1. The new user will receive an email letting them know that their account has been approved. They can use the username and password they chose to log in.
2. If you know that the new user is already a Legion/Garrison/Base member, follow the steps in the New Legion/Garrison/Base Members section below to adjust their permissions.

If the account looks shady:

1. Don’t just click on the IP address from the forum. That’s worthless.
2. Copy the IP address.
3. Check it using a site like http://www.ip-tracker.org/locator/ip-lookup.php
4. If the account originated in an odd region (like Eastern Europe or Asia), it’s likely spam. Unless there’s some indication from the username or password that this is a fellow legion member from another country that might be registering, continue with the next step to remove the account.
5. Select the checkbox at the far right next to the account and then, from the With Selected: drop-down list, choose Reject. Don’t choose the email option.
6. Click OK on the pop-up that appears asking if you want to reject all users.